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Privacy Policy

​Last Updated: 11/4/2025

 

1. Introduction
Thrive by Design (“we,” “us,” “our”) understands that your privacy is important. This Privacy Policy describes how we collect, use, disclose and safeguard personal information when you visit our website (www.thrivebydesign.com) or engage with our health coaching services, including clients in the United States and Canada.

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2. Collection of Personal Information
We may collect personal information (including but not limited to your name, email address, mailing address, telephone number, payment information, health-related information, responses to intake forms) when you voluntarily provide it to us through website forms, coaching intake, email sign-ups or purchase of programs.

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3. Use of Information
We use the information we collect to:

  • Provide, manage and improve our health coaching services and website content

  • Process your payments, subscriptions and purchases

  • Communicate with you about your account, programs, newsletters, offers or updates

  • Comply with legal obligations

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4. Disclosure of Information
We may disclose your personal information in the following circumstances:

  • To trusted third-party service providers (e.g., payment processors, email platform providers, scheduling software) who help us operate our business

  • When required by law or to respond to lawful requests

  • In connection with a business transaction (e.g., sale or merger)
    We never sell your personal information to unrelated third parties.

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5. Data Transfers and International Use
Because we serve clients in the U.S. and Canada, your personal data may be processed, stored or transferred across international borders (e.g., from Canada to the U.S.). We ensure reasonable safeguards to protect your information in accordance with applicable laws.

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6. Your Rights
If you are located in the U.S. or Canada, you may have rights under applicable laws such as the Canadian Personal Information Protection and Electronic Documents Act (PIPEDA) — requiring transparency and consent for collection, use or disclosure of personal information. Privacy Commissioner Canada+2Privacy Commissioner Canada+2
If you wish to access, correct or delete your personal information, or withdraw consent, please contact us at miranda@thrivebydesign.info.

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7. Security
We use reasonable administrative, technical and physical safeguards to protect your information. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure.

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8. Cookies & Tracking Technologies
We may use cookies, web beacons and similar technologies to collect information about your device and how you use the website, to better tailor communications and improve our service. You can disable certain cookies via your browser settings, but this may impact your experience.

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9. Children’s Privacy
Our website and services are intended for adults (18+). We do not knowingly collect personal information from children under the age of 13 (or applicable local age of majority) without parental consent.

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10. Updates to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date will reflect the change. Please check this page periodically to stay informed.

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11. Contact Us
If you have questions about this policy, please contact:

 

Miranda Whitehead
Thrive by Design
Email: miranda@thrivebydesign.info
Phone: 540-588-8555

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